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Unlimited Remote Helpdesk

Our Helpdesk is ready and waiting to fix your computer issues and with completely unlimited support you don’t need to worry about extra fees. You can contact us via email, phone, online chat or through our website. We have unrivalled response times and a 100% satisfaction record.

Remote Maintenance

Computer systems need constant maintenance to ensure they run optimally. With our Remote Maintenance package we’ll login and healthcheck your entire IT infrastructure to ensure it’s secure, backing up correctly and running well.

System Monitoring

24/7 monitoring of vital systems is key to catching errors before they become problems. We monitor 100s of aspects of your key IT equipment to ensure minimal downtime.

Infrastructure Audit

How old is your server? Which computer will need replacing next? How much are you paying for software? These are all questions that are answered with our Infrastructure Audit. Get a clear picture of what IT equipment you own and how you’re using it.

Annual Meeting

During this meeting we’ll discuss the current status of your equipment. Our performance as your IT Support company and any up and coming projects we have on the horizon.

Everything in Soho

All of the services included in the Soho package.

2 hours onsite credit

Some things are better done in person and with 2 hours onsite credit you don’t need to worry about being charged extra for onsite engineer time.

Biannual meeting

During this meeting we’ll discuss the current status of your equipment. Our performance as your IT Support company and any up and coming projects we have on the horizon.

Roadmap Document

An IT Road Map is a custom document prepared by one of our Senior IT Consultants as a guide to how we’d like to improve and adapt your IT infrastructure over the next 12 months. It includes insights into your current setup and new working practices, legislation and technologies you need to implement or be aware of. It’s primary role is to keep you and your IT up to date.

Fresh Application Budle

Our Fresh application bundle includes our cloud based authentication system, our cloud based anti virus protection and a complete PC + Mac management suite.

Security review

The security of your IT infrastructure is our primary concern at Fresh Tech. With our security review product we stage an aggressive attack on your network to check it’s resilience. We also advise on internal threat management and your AntiVirus setup.

Everything in Soho +

Everything in the SOHO+ plan.

4 hours Onsite Credit

Some things are better done in person and with 4 hours onsite credit you don’t need to worry about being charged extra for onsite engineer time.

Cloud Business Email included.

As both a Google and a Microsoft reseller we can offer a business email account on either of these platforms as part of this deal.

1TB Cloud Backup

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Freelancers Supported Gratis.

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Everything in Enterprise

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Weekly 1/2 Day Visit

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3TB Cloud Backup

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Quartely Acc Man meeting

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Up to 5 freelancers supported for no extra cost

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